B2B content marketing key facts

Using content to engage prospects and customers is becoming increasingly important for both B2B and B2C organizations.  Here are some interesting facts about content marketing from a benchmark report I discovered on the Content Marketing Institute’s Web site.

These results come from a survey of over 1,100 B2B marketers in the US, where content marketing was defined as:

“Content marketing/custom media (sometimes called custom publishing, custom content or branded content) is the creation and distribution of educational and/or compelling content in multiple formats to attract and/or retain customers.”

A few B2B content marketing key facts from the survey:

  • On average, B2B marketers employ 8 different tactics to achieve their marketing goals.
  • 51% report that they plan to increase their spend in content marketing over the next 12 months.
  • Marketers on average spend over a quarter of their marketing budget on content marketing.

Learn more about the survey results.

What’s your most successful content marketing tactic?

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8 Ways to Make your Landing Page Convert

Steyer Landing Page ScreenshotLanding pages are easy to do but hard to do well. You have only a few seconds to catch the viewer’s attention, and close the deal. If you need to improve an existing page, or want to start your campaign off right, here’s what you should know.

1)      Make the value of the interaction justify the cost.

Cost equals effort, time, and perceived risk. If the form is too long, there is too much text, or the site seems untrustworthy, then the cost to the viewer will outweigh the benefit, and they will leave the page.

2)      Edit out unnecessary text.

Your buzz words are clear, and concise. Attention spans online are shorter than ever.

3)      Remove the navigation.

Anything more than your Logo as a home link, and a subtle footer will distract your viewers from the object of the landing page.

4)      One call to action, one button.

Making your customers choose between equally weighted options will increase the cost of the interaction. If you have to use more than one button, make one clearly dominant.

5)      One or two column layouts are best.

If you have to use three or four columns, you are making it too complicated. Edit it down, and simplify the layout because your viewers aren’t taking in all the information. A skinny far right column is usually ignored due to banner blindness.

6)      Forms should indicate why the information is needed.

Write, “Your email address for confirmation,” rather than just, “Email.” Transparency increases your credibility and lowers the viewer’s perceived risk.

7)      Reduce the number of form fields.

Only gather absolutely necessary information at first, then follow up later to get the rest. Requiring too much too soon can mean missed opportunities.

8)      Always include a thank you page.

A confirmation page lets the viewer know that the submission was completed, plus you have a chance to market to them again. Follow up with related offers or content.

We know a solid landing page is an important part of any direct response campaign, so we always stay current on the best practices for our clients. Hopefully, you can apply this list to your next project to get the most out of your campaign.

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You Aren’t Choosing the Right Typeface

I went to Bellingham to visit family a few weeks ago. My brother was driving while I sat looking peacefully out the window. Suddenly, a particular sign caught my eye that shattered my peaceful mood, and I couldn’t stop myself from belting out an indignant, “WHAT THE!?”

If you are like my brother your first guess about what provoked my reaction would probably not be the typeface on a sign, but that’s exactly what happened.

The culprit was Comic Sans.

What most normal people don’t realize is that every typeface has a personality and that personality is associated with the organization that uses it. This happens in the same way that images affect how your company is perceived. Comic Sans is the equivalent of giving everyone clown noses in their corporate portraits. I’m not saying that’s bad – if you are in the party supply business, work with children, or are actually a clown it could work. But, if the tone of what you are saying is anything other than childish and silly then Comic Sans is a poor choice. There are too many consistently misused typefaces to cover them here so I’m going to give you a quick and easy way to avoid a typographic faux pas.

When you choose a typeface, increase the size of the type so you can see it well and imagine the typeface is someone’s hand writing. What do you imagine this person is like? If that person is not someone you would cast in a commercial for your company, don’t use that typeface.

For example:

Typeface Broadway

In my mind the typeface Broadway is a bit of a drama queen, but very friendly.

Typeface Brush Script

Brush Script is an older, more relaxed and relatable person.

Typeface Comic Sans

Comic Sans is a child who tries hard and is eager to please, but is still adorably ineffecient.

What typefaces do you see that are being misused?

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What do space food, dancing goats and a Mission to Mars have in common? A targeted account program for Steyer Associates!

We are just wrapping up a targeted account campaign for our client Steyer Associates. As mentioned in a previous blog posting, Steyer wanted to jump start awareness of their technical communications project staffing services as they look to expand their customer base on the West Coast.

We developed a multi-stage, integrated targeted account program that involved:

Stage 1:

  • Home for Dinner dimensional direct mail that including real space food
  • An invitation to join Steyer Associates at the Museum of Flight for a Mission to Mars & to download tips for technical writers
  • A follow-up email to all direct mail recipients
  • Outbound call campaign to all recipients

Stage 2:

  • Follow-up direct mail piece featuring dancing goats and Starbucks Via coffee
  • Follow-up reminder email to register for the Mission to Mars and/or download the tips paper
  • Outbound call campaign

As expected, the combined horsepower of direct mail, email marketing and telemarketing is producing positive results for the Steyer team (aka “the space food people”!).

Contact me for more campaign details!

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